We had a great experience purchasing promotional pens from this seller. Shirley was fantastic to work with, very responsive, helpful, and easy to communicate with throughout the process. The pens arrived on time, and we're really happy with the quality and how they look. They turned out exactly as we hoped! Shirley also went above and beyond by including a few free samples, which was a nice surprise. Overall, we're very happy with our purchase and would definitely recommend working with her.